Refund policy

Refund and Return Policy for Wesol Surface Disinfectants

At Wesol, we are committed to providing high-quality surface disinfectant products that meet your needs. If you are not completely satisfied with your purchase, we offer a straightforward refund and return policy to ensure your peace of mind.

Returns:

1. 07-Day Satisfaction Guarantee: If you are not entirely satisfied with your Wesol surface disinfectant purchase, you may return it within 07 days of the original purchase date for a full refund. The product must be unused and in its original packaging to be eligible for return.

2. Damaged or Defective Products: In the unlikely event that your Wesol surface disinfectant arrives damaged or defective, please contact us immediately. We will gladly replace the product at no additional cost to you.

3. Return Process: To initiate a return, please contact our customer service team at ecom2@aromaorganic.in . Our team will guide you through the return process and provide you with a return authorization number (RMA) if necessary. Please ensure that the product is securely packaged to prevent any damage during transit.

4. Refund Processing: Once we receive and inspect the returned product, we will issue a refund to the original method of payment within [insert number] business days. Please note that shipping and handling fees are non-refundable.

Refunds:

1. Refund Eligibility: Refunds are only available for products purchased directly from Wesol. If you purchased your Wesol surface disinfectant from a third-party retailer, please contact them directly regarding their refund policy.

2. Refund Amount: The refund amount will be equal to the purchase price of the returned product, excluding any shipping and handling fees.

3. Refund Processing Time: Please allow 07 business days for the refund to be processed and reflected in your account. The exact processing time may vary depending on your financial institution.

4. Cancellation of Orders: If you wish to cancel your order before it has been shipped, please contact us as soon as possible. Once the order has been shipped, our standard return policy will apply.

Contact Us:

If you have any questions or concerns regarding our refund and return policy, please don't hesitate to contact our customer service team at ecom2@aromaorganic.in. We are here to assist you and ensure that your experience with Wesol is nothing short of exceptional.

Thank you for choosing Wesol for your surface disinfectant needs. We appreciate your trust in our products and are dedicated to your satisfaction.